Delivery reviews overview

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by Halis B.

1/18/2026

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Lighthouse Mug

It looked better in the photo, but the bottom of the cup was unsatisfactory; overall, I wouldn't buy it again!

82.278 delivery ratings

4.7 (out of 82.278 ratings)

5 Stars

(68.691)

4 Stars

(9.217)

3 Stars

(2.273)

2 Stars

(1.219)

1 Stars

(878)

98.6% recommend SVB

Advantages

Family business since 1989
Over 400,000 customers
Fast worldwide shipping
Packed ecologically

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by Leszek S. 1/18/2026

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by Thomas G.

1/18/2026

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Excellent telephone consultation

Excellent advice to help with your purchase decision. Technically competent staff on the phone.

Very good, as always.

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by Peter J.

1/18/2026

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Great service, fast delivery, and advice if desired – you're a great team! I won't buy anything from the hardware store anymore, only from SVB. Thanks and fair winds!

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by BRUNEAU P.

1/18/2026

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Fast delivery, attractive prices.

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by Yann R.

1/18/2026

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Quality product

Excellent service, good quality products.

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by Gregor Z.

1/17/2026

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Delivery was excellent

Ordered and arrived almost immediately. Could be installed right away. Top-notch.

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by Thomas K.

1/17/2026

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Maintenance of life jackets

They were back after 12 days, great!

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by Jean-Paul S. 1/17/2026

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Very fast and as described, I recommend it.

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by Luca B. 1/17/2026

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Professional and fast in delivery

Quick response. Original product as described, fast delivery. Recommended.

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by Dieter P.

1/17/2026

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Very fast

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by Joachim M.

1/17/2026

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It takes time...

The order itself was fine, but the delivery time for the solar cell item was extended twice. The shipment was split into two packages. Then the shipment sat at UPS for three days without any action being taken. One package was delivered today, the 17th. The second package, although probably much smaller than the one that was delivered, is still sitting at the UPS headquarters in Düsseldorf (as of January 17, 2025).

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by Tom V.

1/17/2026

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Do what you agree to do

complete range with fast online service for everything you need on a boat

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by Max S.

1/17/2026

First time damage product and missed parts,second time missing part..

The fist time tha I ordered 4 pcs SKYSOL PLEATEDSHADE Plissé creme, Model number 3130-4creme I received them but when I opened the packaging I saw that 3 pcs were brand new in nice packaging and everything was included but one of them was damaged in the packaging, missing screws and the product was dirty, in addition the packaging has a red price tag that someone tried to remove to perhaps hide that it was damaged. I gott very good assistance from customer services then they did send me a new one but this time The plissee was well packed in a long brown box then on the inside of the box is The plissee with it own box; but this time the plissee packaging was open like the last time but it looked good no damage and such but what I reacted to was that one of the screws is missing the silicon proteccion (Which is not relevant because you don't use it) but in the little pink bag there should be 3 snap buttons but there were only 2.

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by Michael B.

1/17/2026

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Fast

Everything is fine, except the product description for the impeller didn't mention that seals were included, otherwise I wouldn't have ordered two more.

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by Heinz-Jürgen P.

1/17/2026

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order feedback

A brief notification to the customer regarding a delivery delay. Excellent.

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by Peter K. 1/17/2026

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Excellent product, fast delivery, everything perfect and would gladly order again!!!!

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by Jean-Claude L.

1/17/2026

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UPS is at fault

Order preparation and packaging were good. The transfer to UPS was also quick, but the delivery delay was far too long. The driver reported the customer as absent even though I was home, and the package remained stuck nearby for a week without being delivered. Two weeks is excessive. I want to emphasize that SVB was not at fault and responded appropriately.

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by Heinz S. 1/17/2026

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super fast

It couldn't be better, plus very short delivery time.

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by Gérard G.

1/17/2026

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Particular

Very satisfied

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