Delivery reviews overview

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by Peter K. 1/17/2026

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Excellent product, fast delivery, everything perfect and would gladly order again!!!!

82.283 delivery ratings

4.7 (out of 82.283 ratings)

5 Stars

(68.693)

4 Stars

(9.218)

3 Stars

(2.274)

2 Stars

(1.220)

1 Stars

(878)

98.6% recommend SVB

Advantages

Family business since 1989
Over 400,000 customers
Fast worldwide shipping
Packed ecologically

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Shipping

Quality

by Jean-Claude L.

1/17/2026

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UPS is at fault

Order preparation and packaging were good. The transfer to UPS was also quick, but the delivery delay was far too long. The driver reported the customer as absent even though I was home, and the package remained stuck nearby for a week without being delivered. Two weeks is excessive. I want to emphasize that SVB was not at fault and responded appropriately.

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by Heinz S. 1/17/2026

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super fast

It couldn't be better, plus very short delivery time.

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by Gérard G.

1/17/2026

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Particular

Very satisfied

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by Paolo F.

1/17/2026

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Everything OK

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by Heiner B.

1/17/2026

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Super!

Everything went well, I'm very satisfied.

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by Elfriede E.

1/17/2026

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Spare parts for Bavaria

I find it really helpful that SVB has spare parts for my Bavaria 37 Sport in stock. Hopefully for a long time to come! Excellent service!

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by Karlpeter H.

1/17/2026

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Everything is perfect.

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by Carlo B.

1/17/2026

Just one thing...

Please I can't read the German catalog, I understand you don't have the Italian or English version, but I can read French instead. Cheers

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by Jean-Roger C.

1/17/2026

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Commercial responsiveness

Efficient sales service that knows how to react to the competition.
Completely satisfied for several years. J-R;C

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by Ian B.

1/17/2026

Good but the product requires adjustment that should not be required!!

The hatch handle kits I ordered were suitable; however, I had drill out the top component to accommodate the long screw size. My hatch material thickness was the standard 10mm. Either the manufacturer needs to drill the component out to a greater depth or to include screws that fit a 10mm thickness polycarbonate.

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by Pierre-Alain S.

1/17/2026

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Quickly dealt with

My order was prepared very quickly – SVB was very responsive – the packaging was excellent and the equipment was well protected – and the order was handed over to the carrier quickly. However, there was a delivery issue; the shipment was handled by UPS and arrived more than 48 hours late compared to the date initially indicated by UPS. The goods were in good condition upon receipt.

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by Jacques G.

1/16/2026

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After an error in the part number provided by SVB, the return and reshipment of the correct part number by SVB was handled perfectly. No problems whatsoever, impeccable service! Well done!

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by Herry R.

1/16/2026

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Alright

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by patrick S. 1/16/2026

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Kerosene Heater

Fast delivery and product met my expectations.

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by Antonio L.

1/16/2026

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Everything perfect

Fast shipping and perfect tracking communication, very nice item

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by Henri D.

1/16/2026

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Fast

Speed and efficiency are always guaranteed.

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by Hans W.

1/16/2026

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Fits

Fast delivery, clear communication

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by Eugenio N.

1/16/2026

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Bad delivery method

I doubt the courier actually came by, but in any case he left the package at a collection point (far from my home). The package and products are in order.

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by Udo K.

1/16/2026

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Replacement windows & hatches Bavaria.

The SVB team consistently exceeds expectations. Whether it's consultation, the ordering process, immediate response to complaints, replacement deliveries, packaging, or shipping, they deliver top-notch service.

SVB sets the benchmark.

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