Delivery reviews overview

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by patrick S. 1/16/2026

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Kerosene Heater

Fast delivery and product met my expectations.

82.288 delivery ratings

4.7 (out of 82.288 ratings)

5 Stars

(68.697)

4 Stars

(9.218)

3 Stars

(2.275)

2 Stars

(1.220)

1 Stars

(878)

98.6% recommend SVB

Advantages

Family business since 1989
Over 400,000 customers
Fast worldwide shipping
Packed ecologically

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by Antonio L.

1/16/2026

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Everything perfect

Fast shipping and perfect tracking communication, very nice item

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by Henri D.

1/16/2026

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Fast

Speed and efficiency are always guaranteed.

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by Hans W.

1/16/2026

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Fits

Fast delivery, clear communication

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by Eugenio N.

1/16/2026

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Bad delivery method

I doubt the courier actually came by, but in any case he left the package at a collection point (far from my home). The package and products are in order.

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by Udo K.

1/16/2026

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Replacement windows & hatches Bavaria.

The SVB team consistently exceeds expectations. Whether it's consultation, the ordering process, immediate response to complaints, replacement deliveries, packaging, or shipping, they deliver top-notch service.

SVB sets the benchmark.

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by GERARD B.

1/16/2026

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The service remains as reliable as ever.

Reasonable delivery times, impeccable packaging. Highly recommended.

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by Thomas N. 1/16/2026

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wiper switch

I've increased the bridge setting from 2 to 4. I've tested it, the parking position and two speeds are working. Thanks to SVB.

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by Alexander S.

1/16/2026

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Sterile regulatory procedure

After giving the Sterling induction hob a negative review, the seller became interested in my problem. I sent them a video showing how noisy the appliance was.
They said it seemed to be defective and processed my return, sending me a new hob. So far, so good.

However, the new induction hob is just as noisy as the previous one (which isn't surprising; it's just how it is from the factory). I doubt the seller spent a single minute checking if the product is actually that noisy. They simply went through the motions to pretend they cared, but it was all pointless and without any real concern. So, I've only managed to waste two weeks on this whole process, only to end up with the same noisy appliance.

I've given up. I'll install it anyway, but I'll have to invest time and money in soundproofing it so that it's decent to use and not a constant, unpleasant noise that will keep everyone in the van awake when someone wants to heat milk early in the morning.

In short, they've simply followed the standard procedure without considering the most important thing: solving the real problem. So, in addition to the previous inconveniences, we now have to add the loss of time and trust.

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by Paul K.

1/16/2026

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Everything OK, thank you.

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by Marco S.

1/16/2026

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Life jacket maintenance

I sent the vest to SVB and it was back in no time, freshly serviced. Thank you so much!

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by Federico D.

1/16/2026

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I had to go to the DHL depot

I'm not satisfied with the delivery. The courier didn't come by my house, and I had to go pick up the package at the warehouse.

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by Stanislas R.

1/16/2026

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Ras

Fast and as described, careful packaging, nothing to complain about, thank you

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by Giovanni M.

1/16/2026

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Electric toilet replacement

Everything as described, excellent product and packaging, arrived on time. The only flaw was the courier, who instead of delivering it to the specified address, even though I was at home, left it at a closer drop-off center.

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by Rino S.

1/16/2026

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Everything ok as usual

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by Steffi E.

1/16/2026

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gladly again

Everything was delivered as ordered. Thank you.

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by Leonhard T.

1/16/2026

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Super fast

Easy ordering and next-day delivery, perfect.

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by Reinhard S.

1/16/2026

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coffee cups

The first order was processed quickly and efficiently.

The mugs look beautiful and have already attracted some envious glances. -D

Thank you for the great service.