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Delivery reviews overview

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Service
Shipping
Quality
by Jann K. Flag of Germany 1/16/2026
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Everything's fine. Again and again.

82.290 delivery ratings

4.7 (out of 82.290 ratings)
5 Stars
(68.698)
4 Stars
(9.218)
3 Stars
(2.275)
2 Stars
(1.220)
1 Stars
(879)
98.6% recommend SVB
Advantages
  • Family business since 1989
  • Over 400,000 customers
  • Fast worldwide shipping
  • Packed ecologically
Service
Shipping
Quality
by Jann K. Flag of Germany 1/16/2026
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Everything's great. Thank you so much!
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by Michael M. 1/16/2026
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Energy technology
Battery box and terminal clamps as ordered. Processing was slightly delayed due to the holiday, but otherwise satisfactory.
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by Darius S. Flag of Lithuania 1/16/2026
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Everything is fine.
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by Arno K. Flag of Austria 1/16/2026
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Very fast delivery
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by Hayo R. Flag of Germany 1/16/2026
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Excellent service
In case of a self-inflicted incorrect delivery (wrong delivery address), you'll receive optimal support to still get your packages. SVB won't leave you in the lurch.
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by Roberto S. Flag of Italy 1/16/2026
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Underwater lights
Prompt delivery and item as described. The website is exceptional, eliminating any doubts. I received an email after delivery with a PDF guide on how to use, maintain, and assemble the items purchased. Professional.
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Quality
by Carsten L. Flag of Germany 1/16/2026
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Delivered quickly
The ordered items were delivered quickly and securely packaged.
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by Pierpaolo P. Flag of Italy 1/16/2026
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Order No. 3792039 of 05/12/2025
EXCELLENT ASSISTANCE AND PROFESSIONALISM GUARANTEED.
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Quality
by Werner W. Flag of Germany 1/16/2026
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One item in my last order was damaged.

It was replaced immediately without any hassle.

The service was excellent, as usual.
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Quality
by ELMAN E. 1/16/2026
Vše proběhlo v naprostém pořádku
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by Arne H. Flag of Germany 1/16/2026
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The shopping experience in-store went well, the advice was excellent, and all parts were in stock. I can highly recommend it.
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by Tilo G. Flag of Germany 1/16/2026
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Everything's okay, thanks!
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by Wilfried F. Flag of Germany 1/16/2026
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Perfect as always
Smooth transaction, I'm always satisfied
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Quality
by Raul R. Flag of Spain 1/16/2026
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I haven't received it.
No package yet
Our answer
Hola Raúl,
De acuerdo a la información de DHL, su paquete aparece como entregado el día 15/01/2026. Por favor confirme si el paquete no fue entregado a un vecino y en caso contrario, por favor contacténos a [email protected] para brindarle una solución.

Cordialmente,
El equipo de SVB
Service
Shipping
Quality
by Klaus M. Flag of Germany 1/16/2026
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It was super fast!
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by Jacques C. Flag of France 1/16/2026
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Very satisfied
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by Irmtraud M. 1/15/2026
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Very fast delivery
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by Barbara M. 1/15/2026
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Excellent service, even when making a complaint!
I received a very quick response to my complaint, and a replacement was sent quickly and without any hassle, as I use the ordered water pump every day. Many thanks again for that!
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Shipping
Quality
by Heribert T. Flag of Germany 1/15/2026
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Everything's great
Easy ordering, good customer service, fast delivery
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