a happy SVB customer holding a quickly delivered package

Delivery reviews overview

Our reviews are 100% real!

Service
Shipping
Quality
by Antonio R. Flag of Ireland 12/8/2025
Let's improve Albiola
Thanks for the telephone support and expertise, all quality material viva SVB.

82.390 delivery ratings

Advantages
  • Family business since 1989
  • Over 400,000 customers
  • Fast worldwide shipping
  • Packed ecologically
Service
Shipping
Quality
by JEAN C. 12/8/2025
Everything's perfect.
Nothing to report, exactly as expected, professional
Service
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Quality
by Lebreton P. Flag of Austria 12/8/2025
THANKS
Thank you for the speed and kindness of the very smiling delivery driver.
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Quality
by Jacques S. Flag of France 12/8/2025
Compliant
Received quickly, well packaged, not yet installed.
Service
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Quality
by Drouaud D. Flag of France 12/8/2025
Equipment delivered without instructions in French!!!
I don't find the service very satisfactory.
I received an engine with three instruction manuals, but none of them were in French.
I also expected to find a small bottle of oil to fill the engine (with the correct oil specifications), but there was nothing!
It's normal for the engine to be delivered without oil, but the label stating that the engine is delivered without oil is not very prominent!

So, while I know the product and I think I'll be happy with it, the delivery conditions are not ideal, and I'm disappointed.
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by Peeter V. Flag of Estonia 12/8/2025
Old sailor
Excellent
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Quality
by Nadine S. Flag of Germany 12/8/2025
Fast delivery
Ordering was very easy, and payment via PayPal was a breeze. Due to the high volume of orders over the Christmas period, delivery was slightly delayed.

I would gladly order again.
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by Dragos P. Flag of Romania 12/8/2025
Perfect!
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Quality
by GUILHEM S. Flag of France 12/8/2025
major problems with the last two deliveries
Order of two bicycles
Both boxes were completely smashed. In the end, there was only minor damage to one of the bicycles.

Last order: The package was left in the secure storage area of a bank near the delivery address. The box was opened and searched. Luckily, nothing was missing.

In both cases, UPS handled the delivery! We are very satisfied with SVB's services, but they should consider changing delivery partners because this is unacceptable...
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by Olivier D. Flag of Belgium 12/8/2025
Perfect, as usual
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by greg P. 12/8/2025
Great service
Great service, love the packaging. Will use this service again.
Not sure where the goods are shipping from but would have liked a cheaper post option. My part was 4 euros and less than 5g and packaging with ups 8 euro plus. Tracked delivery is ok for expensive parts but suitable in all options.
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by Bruno R. Flag of France 12/8/2025
Fast delivery
Proper and efficient packaging. I was notified by UPS of a delayed delivery date, but ultimately, the original delivery date was met. No comment on the product itself, which has just been delivered.
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by Andrea L. Flag of Germany 12/8/2025
always my pleasure!
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Quality
by Jean-claude T. Flag of France 12/8/2025
dented goods
Both 2.5L cans of antifouling paint are dented, one near the lid to the point of almost leaking.

The thinner can is also dented.

However, the cardboard packaging was free of any damage or dirt upon receipt.

(Photos available)
Sincerely, JC TOUCHARD
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by Ralf K. Flag of Germany 12/8/2025
Everything's perfect!
Very friendly staff, super fast delivery.

Keep up the good work.
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by Jens O. Flag of Germany 12/8/2025
Simply selling is not enough!
As a long-time customer, I inquired when I could order Hempel Hart white antifouling from you again, and whether it was true that white is not suitable for the Adriatic Sea. You read the email but did not reply. I have now called Hempel directly and ordered 5 liters of antifouling from Frenchman. I will think twice before ordering again, especially regarding whether SVB is necessary. Sincerely, Jens Opitz
Our answer
Sehr geehrter Herr Optiz,

vielen Dank für Ihre Nachricht.

Wir haben Ihnen noch am selben Tag geantwortet. Bitte überprüfen Sie Ihren Spam-Ordner.

Mit freundlichen Grüßen,
Ihr SVB-Team
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Shipping
Quality
by Josef K. Flag of Germany 12/8/2025
Everything's great!!
Excellent delivery.
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by Giovanni B. Flag of Belgium 12/8/2025
Everything is perfect
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Quality
by Michael B. Flag of Germany 12/8/2025
Furlex 50S roller furling system
The furling system arrived well-packaged, in the usual high quality, and with a short delivery time. When I had questions, such as about the correct size of the system, the SVB customer service team was quick and helpful.

What bothered me was that the forestay couldn't be installed as delivered. I had to purchase a T-terminal separately from a third-party supplier.

Otherwise, everything was perfect! SVB is great!
Service
Shipping
Quality
by Ermin M. Flag of Germany 12/8/2025
Everything is OK so far.
Very satisfied. Fast and reliable. Good choice!
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