Delivery reviews overview

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Shipping

Quality

by Jens O.

12/8/2025

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Simply selling is not enough!

As a long-time customer, I inquired when I could order Hempel Hart white antifouling from you again, and whether it was true that white is not suitable for the Adriatic Sea. You read the email but did not reply. I have now called Hempel directly and ordered 5 liters of antifouling from Frenchman. I will think twice before ordering again, especially regarding whether SVB is necessary. Sincerely, Jens Opitz

Our answer

Sehr geehrter Herr Optiz,

vielen Dank für Ihre Nachricht.

Wir haben Ihnen noch am selben Tag geantwortet. Bitte überprüfen Sie Ihren Spam-Ordner.

Mit freundlichen Grüßen,
Ihr SVB-Team

82.391 delivery ratings

4.7 (out of 82.391 ratings)

5 Stars

(68.776)

4 Stars

(9.227)

3 Stars

(2.281)

2 Stars

(1.222)

1 Stars

(885)

98.6% recommend SVB

Advantages

Family business since 1989
Over 400,000 customers
Fast worldwide shipping
Packed ecologically

Service

Shipping

Quality

by Josef K.

12/8/2025

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Everything's great!!

Excellent delivery.

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by Giovanni B.

12/8/2025

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Everything is perfect

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by Michael B.

12/8/2025

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Furlex 50S roller furling system

The furling system arrived well-packaged, in the usual high quality, and with a short delivery time. When I had questions, such as about the correct size of the system, the SVB customer service team was quick and helpful.

What bothered me was that the forestay couldn't be installed as delivered. I had to purchase a T-terminal separately from a third-party supplier.

Otherwise, everything was perfect! SVB is great!

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by Ermin M.

12/8/2025

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Everything is OK so far.

Very satisfied. Fast and reliable. Good choice!

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by Alessandro C.

12/8/2025

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Replacement cartridge for life jacket

Fast, uncomplicated delivery!

Product ordered multiple times

Service

Quality

by Alois S.

12/8/2025

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Excellent communication

The team reacted brilliantly when I had problems with my credit card payment! Excellent response and everything went perfectly!!!

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by Andreas M.

12/8/2025

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A great boat shop

You can find what you need, and there's excellent information about the products. You feel very well taken care of.

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by Andrej B.

12/8/2025

Sailing gloves

From order to delivery in Slovenia only five days.
Great price during "black friday".

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by Daniel T.

12/8/2025

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Perfect

I am completely satisfied and would recommend SVB again without hesitation.

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Quality

by Alain O.

12/8/2025

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Hello, UPS's tracking service needs improvement. It would be helpful to offer an alternative to UPS for international shipments (Caribbean).

Also, it's unfortunate that orders placed by email and paid for by bank transfer are often blocked by items becoming out of stock during processing, forcing users to update their cart and generate a new pro forma invoice, etc. An email/bank transfer order should automatically reserve the items in the cart.

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by Guillermo G.

12/8/2025

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Everything perfect

As always, everything was great.

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by Rainer D. 12/8/2025

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Contact

I rate it very highly because, for questions, a person at SVB can be called who also provides competent information.

Shipping

Quality

by YVES R.

12/8/2025

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Hello, it met my expectations.

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by Patrice C.

12/8/2025

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SVB is reliable

Good packaging this time

Service

Quality

by Wolfgang S.

12/7/2025

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The staff in Bremen are very friendly and often find a solution to problems.

Everything OK .

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by Helmut H.

12/7/2025

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Everything great

very fast, completely

Shipping

Quality

by Sergi L.

12/7/2025

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Very defective packaging

The four containers arrived damaged and bruised because the packaging was very poor; the boxes were flimsy, held together only by a strip of tape. You can't ship 5 kilos in a flimsy, unreinforced box.

Our answer

Hola Sergi,
Lamentamos que haya recibido la mercancía en ese estado. He visto que nuestro departamento de posventa ya le ha ofrecido una solución a su consulta por correo.

Cordialmente,
El equipo de SVB

Service

Shipping

Quality

by Florian D.

12/7/2025

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Electronic items should be packaged more carefully.

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by Udo T.

12/7/2025

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Online order

Everything went very well. Thank you.

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