Long delivery time
I've been ordering from SVB for many years and have always been very satisfied. This time, however, the delivery time was more than four weeks, then the promised delivery date was missed without any notification, and after that, no one at the shipping company could be reached. It took several days of urging SVB (daily calls) to finally get delivery, even though it was a week late. My booked ferry and the agreed-upon leisure time were now ruined. All very unpleasant.