Delivery reviews overview

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by Thomas B.

5/20/2026

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Always well informed

You will be regularly kept up to date on the current status of your order/shipment(s).

80.469 delivery ratings

4.7 (out of 80.469 ratings)

5 Stars

(67.138)

4 Stars

(9.050)

3 Stars

(2.230)

2 Stars

(1.193)

1 Stars

(858)

98.6% recommend SVB

Advantages

Family business since 1989
Over 400,000 customers
Fast worldwide shipping
Packed ecologically

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by Peter T.

5/20/2026

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Reliable and fast

Everything great

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by Silvio R.

5/20/2026

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Excellent service

Fast and effective assistance

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by Gunter M.

5/20/2026

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Delivery

Perfect delivery on schedule

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by ROBERTO B.

5/20/2026

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precise, fast and even an email with instructions. Perfect.

everything is excellent

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by Roland B. 5/20/2026

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Bomar seal

Excellent advice and fast delivery!

Highly recommended, great service! Thanks so much!

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by Regis S. 5/20/2026

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A bit long, but the order was placed during the long weekends over the public holidays.

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by alex B. 5/20/2026

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Everything was great as always!

Number 1! Everything always runs smoothly.

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by Michael L.

5/20/2026

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Very happy with the product and service.

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by Juan P.

5/20/2026

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Everything is fine.

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by Walter P.

5/20/2026

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Total chaos at UPS

I have been a customer of yours for many years – and have never had any reason to complain.

The order was placed on May 11th and was delivered today, May 20th, by UPS.

I consider this an unusually long wait, especially considering it was a public holiday.

Initially, UPS announced delivery for May 13th.

We waited in vain.

Then UPS changed the delivery date to May 15th.

The delivery didn't arrive on May 15th either.

Since we wanted to use the product over the weekend, we then bought it locally at Bauhaus.

Then delivery was supposed to take place on Monday.

I believe UPS's claim that delivery was impossible is a pretext. Today, the package was simply left on the doorstep. That would have been possible on any other day as well.

Should UPS attempt to prove a delivery attempt based on the vehicle's GPS data, I find this implausible.

1. There was no UPS notification in the mailbox (located right next to the front door).

2. A neighbor observed during another delivery attempt that the driver stopped briefly in front of the parking lot but did not get out and drove off after a few seconds. He also received a notification that the package could not be delivered.

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by Bernd S.

5/20/2026

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Perfect as always.

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by Uwe C.

5/20/2026

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The first shipment was poorly packaged.

The first delivery was poorly packaged and also late. When I reported the defects, the return process wasn't clearly communicated initially. I only received a return label after contacting them personally. The usual quality wasn't there.

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by Detlef R.

5/20/2026

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Simply

No waiting time on the phone, quick and truly competent advice. Fast delivery. The warranty claim process was also easy. Keep it up.

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by Jean-Marie A.

5/20/2026

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Unexpected delivery

I have already reported that the delivery was brought forward by 24 hours without prior notice (message a few minutes before the delivery...). I was able to collect the package at the delivery point.