Delivery reviews overview

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Quality

by Christian D. V.

5/20/2026

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Lack of response

My order arrived during a strike by the Belgian postal service, BPost. While I understand this isn't SVB's responsibility, it's unacceptable to wash their hands of the matter and do nothing for almost a month. They could have sent a new package via another method, knowing the original would be returned to them eventually. Furthermore, the email support I received wasn't as good as it should have been. This time, the experience was mediocre at best. I'll continue to shop here for convenience and price, but this time I'm completing the order disappointed.

80.468 delivery ratings

4.7 (out of 80.468 ratings)

5 Stars

(67.138)

4 Stars

(9.049)

3 Stars

(2.230)

2 Stars

(1.193)

1 Stars

(858)

98.6% recommend SVB

Advantages

Family business since 1989
Over 400,000 customers
Fast worldwide shipping
Packed ecologically

Service

Shipping

Quality

by Michael K.

5/20/2026

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Sizes are accurate - product is as usual in good condition.

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by Ulrich W.

5/20/2026

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Everything fine!

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by Bora B.

5/20/2026

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My order

All is well)

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by Gaetano R.

5/20/2026

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Great purchase

Excellent delivery service and customer support.

Professionalism and courtesy.

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Quality

by Jens-Joachim M.

5/20/2026

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Perfect, it couldn't be faster.

Replacement belt for Raymarine autopilot ordered Tuesday morning, received Wednesday noon in Wiek on Rügen. Couldn't be better.

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by Sven O.

5/20/2026

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Friendly team, fast processing, lots of tips

I'm converting my long-keeled sailboat from lead-acid to lithium batteries. I found everything I needed on the SVB website, including instructions and tips. Best German sail outfitter!

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by Sonny B.

5/20/2026

Raymarine replacement battery

Competetive price and fast delivery with detailed status updates of the progress

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by Sabine E.

5/20/2026

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Everything was great, would do it again anytime.

Great, fast delivery in proper packaging.

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by Manfred W.

5/20/2026

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Reliable, large selection

Reliable partner, large selection, good prices

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by Eliane M. 5/20/2026

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First order

Everything was perfect!
I recommend it.

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by thomas M. 5/20/2026

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Everything went very well.

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by Michael W.

5/20/2026

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Everything was great - would gladly come again

Fast delivery, good packaging, smooth transaction, would gladly order again.

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by Beate L.

5/20/2026

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The ordering process is poorly automated.

No real feedback, just automated tickets. It probably works if everything is fine. It won't work if there are problems.

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by Luigi S.

5/20/2026

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Mast halyard cleats

Fast delivery and good quality product

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by Nils T.

5/20/2026

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Sensational

Incredibly fast delivery!

A big thank you to the entire team, you all do a fantastic job and make the impossible possible!

Best regards

Service

Shipping

Quality

by Turhan E.

5/20/2026

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Owner of the Barbarosa ship

I placed an order on May 12, 2026, and the app gave me a delivery date of May 18, 2026, with the extra UPS fee. The next day, I called SVB to expedite the process, and they told me I would arrive at the destination on Friday, May 15, or Saturday, May 16, 2026. I have an appointment to paint at the boatyard on May 18, 2026. However, when UPS received the product from SVB, they gave me a delivery date of May 20, 2026. We expect that the boatyard will be later, so they would have to paint on May 20 to get out on the water on Friday. Finally, the package arrived, and when I opened the box, there were three buckets of paint instead of four. I had already paid for four buckets on the invoice, and we received three. Now we have to use a different brand of paint, which we hope is compatible with International Micron 300.

Our answer

Buenos días Turhan,

Lamentamos sinceramente esta incidencia con su pedido y los inconvenientes ocasionados.
Nuestro equipo de servicio al cliente ya esta atendiendo a su reclamación enviada a través de correo electrónico.

Cordialmente,
El equipo de SVB

Service

Shipping

Quality

by Mario P.

5/20/2026

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Super fast shipping

Every purchase is shipped super fast.

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by Thomas B.

5/20/2026

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Always well informed

You will be regularly kept up to date on the current status of your order/shipment(s).

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by Peter T.

5/20/2026

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Reliable and fast

Everything great

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