Delivery reviews overview

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by Pascal A.

12/3/2025

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unsatisfactory delivery

The delivery was abysmal. The driver didn't show up even though I was home to receive the package, which was ultimately left at a pickup point. The package, which was well-packed by SVB, had been punctured on the side during transport, clearly to check if any of the contents were worth stealing. Fortunately, two leaks didn't attract the attention of the thieves...

82.455 delivery ratings

4.7 (out of 82.455 ratings)

5 Stars

(68.833)

4 Stars

(9.232)

3 Stars

(2.281)

2 Stars

(1.223)

1 Stars

(886)

98.6% recommend SVB

Advantages

Family business since 1989
Over 400,000 customers
Fast worldwide shipping
Packed ecologically

Service

Shipping

Quality

by Isabelle B.

12/3/2025

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Delivery problem

The delivery information was unclear.
The message I received from UPS indicated that the package was being held in Tremuson.
I had to call, wasting time talking to automated systems that didn't understand anything, and finally, when I spoke to a human being, I was told that the package was being held at the Intermarché in Callac and that I had to pick it up immediately or it would be returned.
At no point was I given confirmation that the package had arrived in Callac.
In short, UPS gets a zero.

Service

Shipping

Quality

by Jose F.

12/3/2025

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It was very fabricable

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by Björn S.

12/3/2025

Great delivery and quality

Very fast and correct delivery. Quality on products better than expected.

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Quality

by Matteo P.

12/3/2025

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Only from them

One of the products I purchased - Goiot spare parts - I could only find from you.
The others were purchased at a good price.
Fast and punctual delivery.

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by Fulvio L.

12/3/2025

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Well done

Price ok
Excellent delivery

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Quality

by Stephan S.

12/3/2025

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Excellent service as always.

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by Gianluca P.

12/3/2025

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Thank you

Thank you, friendly and helpful couriers

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by FABIO F.

12/3/2025

Great and fast service

Very fast delivery. Perfect packaging. Great customer service.

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Quality

by Jürgen W.

12/3/2025

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DHL disaster

The only problem was DHL; it was supposed to be delivered on Friday, but it didn't arrive until Tuesday evening. Everything was great with you guys, as always.

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by Patrick G.

12/3/2025

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Everything is OK

as always excellent delivery service

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by Peter S.

12/3/2025

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Very flexible

Unfortunately, I entered the wrong delivery address when placing the order, but the change was made promptly. Thank you.

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by Arno K.

12/3/2025

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Easy going

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by FRANCESCO L.

12/3/2025

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1010

Everything perfect

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Quality

by Gerard P.

12/3/2025

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Fast service for obtaining Monel rivets, which are really not easy to find.

It's not easy to find what you're looking for, due to a lack of clear technical information on dimensions. A summary table would be helpful.

The selection is rather limited; not all dimensions are available.

There is an inexpensive assortment box available.

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by Jesus G.

12/3/2025

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Good purchase

Good purchase, delivered on time.

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Quality

by Carola F.

12/3/2025

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dubarry

quick

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by Josemaría H.

12/3/2025

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Delivered one day earlier than expected. Excellent tracking information.

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by DAVID A.

12/3/2025

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Damaged paint and varnish cans

One can of antifouling paint and another of varnish arrived dented. I hope the contents are fine.

Our answer

Buenos días David,
Lamentamos este inconveniente con su pedido. Si los productos no están en condiciones de poder utilizarse, por favor envíenos un par de fotos a [email protected] para poder brindarle una solución.

Cordialmente,
El equipo de SVB

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Shipping

Quality

by Christian W.

12/3/2025

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...everything was great and I'd gladly come again....!!!

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