Delivery reviews overview

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by Janko R.

6/4/2026

Evrything OK

80.364 delivery ratings

4.7 (out of 80.364 ratings)

5 Stars

(67.053)

4 Stars

(9.035)

3 Stars

(2.228)

2 Stars

(1.191)

1 Stars

(857)

98.6% recommend SVB

Advantages

Family business since 1989
Over 400,000 customers
Fast worldwide shipping
Packed ecologically

Service

Quality

by Martin K. 6/4/2026

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I am very satisfied.

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by Raimond K.

6/4/2026

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Filters and valves

The ordered goods (filter and check valve) fully meet my expectations and the desired quality.

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by Roland M.

6/4/2026

Quite some issue with the delivery company that needed to call me to make an appointment, but said my number was not functional, which was clearly not the case. They did not even send me an email to tell me that, but I had to inquire on why the product was not delivered several times before I could get a resolution.

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by Robin C.

6/4/2026

SVB is excellent.

I have ordered many items from SVB and will undoubtedly buy more in the future. Great products at great prices, and the phoneemail service is prompt and excellent. One warning - when you order make sure to specify DHL. They delivered the item today on time and at the right place. In the past UPS has consistently got it wrong; said that we were not there when we were (and not calling) or being unable to find where we were despite clear instructions that would be even clearer simply by looking at a map app. This has resulted in either repeated attempts at delivery or us having to traipse to a UPS depot which is not easy if you don't have a car. No reflection on SVB - great company.

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by Maria R.

6/4/2026

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a piece is missing

The delivered material only lists item no. 74010, which is listed as two on the order and invoice 263952109.

My boat is grounded and I urgently need to replace the valves. I immediately ordered the missing part. I'm not entirely satisfied.

Our answer

Gentile Cliente,

ci scusiamo molto per l'inconveniente. Verifichiamo al più presto con il nostro reparto postvendita.

Il suo team SVB

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by URTZI U.

6/4/2026

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Produktua apurtuta iritsi zen garario-agentziaren erruz, baina, SVB-koen profesionaltasunari eta laguntzari esker, dena ezin hobeto konpondu da. Erabat gomendagarriak.

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by Thomas K. 6/4/2026

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Top product, top price, top quality

I am completely satisfied.

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by Rudi A.

6/4/2026

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Top quality product

Super fast shipping

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by Jörg L.

6/4/2026

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any time

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by Ralph K.

6/4/2026

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Very fast delivery

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by Vincenzo M.

6/4/2026

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Everything perfect

Order arrived on time and well packaged

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by Vassilios A.

6/4/2026

great, faster than expected

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by Andreas K.

6/4/2026

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No information from TNT

Unfortunately, I wasn't notified by TNT about a specific delivery time. Only the delivery day was given.

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by Miso K.

6/4/2026

Teak chair REGISSEUR

SVB provided excellent service with timely delivery and secure packaging. The chair quality is very good and meets expectations. Communication throughout the process was clear and professional. Overall, a smooth and satisfactory experience.

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by Annie B.

6/4/2026

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Good site, good value for money, excellent customer service

The part arrived in good condition – well packaged and delivered correctly – the customer service was reliable and efficient – I recommend this website.

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by HENK V. 6/4/2026

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Everything went well when we picked up the Garmin chartplotter at the SVB branch in Bremen. The cashier (Renate?) seemed a bit inflexible and snappy to us, but the other woman behind the counter noticed and resolved the issue.

Otherwise, we are very satisfied with the transaction and thank Mr. Mannott for it.

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by Yorck W.

6/4/2026

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Oh well

I ordered the mainsheet system by phone, knowing what I was buying (a replacement). The sheet (endless splice) was quite twisted in the mainsheet system and kinked. This could be corrected reasonably well.

I wanted to buy a matching premium snap shackle for the system.

Unfortunately, despite explicitly asking, the bolt of the WICHARD snap shackle didn't fit through the hole in the block – the only reason I contacted them by phone.

The goods arrived two weeks later than expected, too late for my vacation – without any prior notification.

Overall, I'm left with a bad feeling.

The customer service was friendly.