Delivery reviews overview

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Shipping

Quality

by Armando D.

5/15/2026

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Incredibly fast and professional. Customer service was absolutely excellent. What more could you ask for?

In a country where they DON'T WANT to understand your language (!), all I can (unfortunately) say is... buy online... unfortunately.

80.985 delivery ratings

4.7 (out of 80.985 ratings)

5 Stars

(67.577)

4 Stars

(9.098)

3 Stars

(2.242)

2 Stars

(1.201)

1 Stars

(867)

98.6% recommend SVB

Advantages

Family business since 1989
Over 400,000 customers
Fast worldwide shipping
Packed ecologically

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Shipping

Quality

by Axel F.

5/15/2026

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Everything

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by François M.

5/15/2026

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Delivery was early (3 days...) and as ordered.

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by Guido L.

5/15/2026

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Insufficient content and no information on the mixing ratio.

I bought an epoxy repair kit from them. Upon opening the can, I discovered it was only half full at most. I weighed it, and with the tin, it came to 215 grams. The can clearly states 250 grams, but only upon closer inspection do you see 156g of resin and 94g of hardener. This is a rip-off! Furthermore, there are no instructions whatsoever regarding the mixing ratio.

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by Frédéric D.

5/15/2026

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Everything went well

Nothing to complain about

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by Maximilian H.

5/15/2026

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Excellent logistics

Deliveries are made promptly, reliably, and well packaged.

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by Christian M.

5/15/2026

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Rod for mooring buoy

The package arrived quickly, faster than expected. Well packaged.

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Quality

by Dario P.

5/15/2026

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Delivery Problems

First UPS delivery never arrived. Falsely reported absent. Absolutely useless. Second DHL delivery was fast and the driver was friendly, but the box was open!
Products were OK.

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Quality

by Carsten P.

5/15/2026

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Unfortunately, not environmentally friendly.

It wasn't clear from your description that the cleaner must not be released into the environment.

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Quality

by Manfred W.

5/15/2026

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Long-standing satisfied customer

Ordering and delivery were, as always, quick and problem-free. Thank you!

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Quality

by Kay O. 5/15/2026

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Good as always.

Everything OK.

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Quality

by Martin G.

5/15/2026

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Delivery to the Philippines. It worked perfectly.

Customs clearance in the Philippines was a bit complicated, but that's normal here. Everything went perfectly from SVB's side.

Shipping

Quality

by Bo K. 5/15/2026

Delivery to DK

Easy ordering and trouble-free delivery to Danmark.

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Quality

by Jean-philippe P.

5/15/2026

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Lightweight packaging and complicated delivery

Packing a refrigerator compressor and an evaporator secured with paper in the same box isn't ideal. DHL clearly stated on the package that delivery was expected after 1:00 PM. The delivery driver arrived at 11:30 AM. The package was left outside, but it wasn't stolen.

In short, they could do better with the packaging of relatively heavy items. The evaporator is slightly bent. We'll see if you can fix it during installation.

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by John C.

5/15/2026

Excellent

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by Holger M.

5/15/2026

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Excellent personal advice and the ordered goods were delivered as agreed. The parts were easy to install. I would definitely order again! Thank you for the service.

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by Egidijus M.

5/15/2026

Everything's as expected

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by Christian B.

5/15/2026

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Friendly and helpful

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by Torsten H.

5/15/2026

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Pressure relief tank

I'm very satisfied; it arrived really quickly this time, and the product is a great replacement – practically the same expansion tank, originally manufactured by Coolman from California, now, about 50 years later, the same product from a German manufacturer. I'd describe that with a "Wow!"

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Quality

by Michael D. 5/15/2026

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As ordered, goods received one week later.

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