Unfortunately, the packaging was damaged.
Unfortunately, the package had a hole in one corner. The ordered anchor roller was missing from the delivery, which I suspect is related to the hole, judging by its dimensions. Everything else was there. Unfortunately, three caps on the shroud boots were also broken. I think that's directly related to the damaged box.
Otherwise, I'm very satisfied with the service, communication, etc., as always. I think it was just bad luck; these things happen, and it has nothing to do with SVB.