Hello, this week they delivered the order and since no one was home, they threw the box over the door and some of the jars were damaged. The delivery company cannot deliver an order like this, especially damaging the contents.
Yes I would order again
Our answer
Hola Alberto. Lamento leer que no ha llegado correctamente. Por favor envíenos una foto del estado de la mercancía a nuestro mail para la atención al cliente en español ([email protected]). Su equipo SVB
I ordered decking and accessories at the Boot trade fair in Düsseldorf. The service and advice were really great; they took their time and no question went unanswered.
The carrier, UPS, did not deliver to my home as requested. The estimated delivery time was between 10:00 AM and 2:00 PM. I had been waiting since 10:00 AM, and around 2:00 PM I received a message saying that the package could not be delivered, without any explanation.