Delivery reviews overview

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by Claus D.

3/6/2026

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Very competent advice. The sealing kit was not included because it's already included with the filter. Excellent.

81.943 delivery ratings

4.7 (out of 81.943 ratings)

5 Stars

(68.404)

4 Stars

(9.187)

3 Stars

(2.262)

2 Stars

(1.214)

1 Stars

(876)

98.6% recommend SVB

Advantages

Family business since 1989
Over 400,000 customers
Fast worldwide shipping
Packed ecologically

Service

Shipping

Quality

by Manuel Z.

3/6/2026

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by Karsten S. 3/6/2026

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Everything great!

Large selection and expert advice

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by Dr. Klaus S.

3/6/2026

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There are too few staff in the shop.

Only two customer service representatives were insufficient, even though there were few customers at the time. One representative was competent, the other clearly a beginner. Both were very friendly. You had to wait for every question.

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by Luc V.

3/6/2026

Prima

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by Fritz S.

3/6/2026

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Maintenance of life jackets

Fast order processing!

Expert information!

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Quality

by Mario K.

3/6/2026

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Top-notch as always!

Great telephone service and order delivered really quickly - it couldn't be better.

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by Life G. 3/6/2026

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Excellent service!

Ordering online was great. Delivery was very fast.

Keep it up!

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by PAOLO F.

3/6/2026

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Excellent service as always

I've been using SVB for years, and I'm always satisfied. They always deliver quality products and provide prompt, precise service, even on my trips in the Mediterranean. This time, the package was a bit creased and patched up with tape by DHL. This certainly wasn't the company's fault, given the length of the package—there were two one-meter steel pipes inside. The package was impeccably packaged by the company along with other items inside. Everything arrived in perfect order and without any breakages. I recommend them to all boaters and sea lovers.

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by Nicole M.

3/6/2026

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Top-notch as always!

The ordered cream-white wall covering is visually very appealing and easy to install. The pre-construction advice was, as always, thorough and top-notch. For me, there's no better shop than SVB when it comes to yachting supplies.

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by Hans-Joachim P.

3/6/2026

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Fast delivery, excellent information including datasheet.

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by Wolfgang B.

3/6/2026

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Perfect as always, and has been for years.

The headline says it all.

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by Husam F.

3/6/2026

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Storm sail

I ordered the goods in January. Immediately after placing the order, I was informed that delivery would not be possible until March. I was able to rely on this information, as the sail was delivered to me on March 5th, 2026. Customer service was also very good. Several questions I had beforehand were answered promptly and to my complete satisfaction. However, the delivery itself was absolutely unacceptable. The packaging was damaged in several places, and the box was completely open. The packing material and the contents were visible. The delivery driver was uninterested in my complaint about the packaging; he simply shrugged. I would expect SVB to package goods appropriately for their value, and I expect the delivery service to handle them with care.

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by Jens F.

3/6/2026

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A flat-rate shipping fee would be desirable.

We've all been there: when the season starts and a single order isn't enough to cover all our needs because we keep running into missing items, we end up placing one small order after another. It would be fantastic if there were some kind of flat-rate shipping option to reduce shipping costs for customers.