a happy SVB customer holding a quickly delivered package

Delivery reviews overview

Our reviews are 100% real!

Service
Shipping
Quality
by Erwin W. 1/21/2026
fan heater
Hello, I'm currently in Spain and had to return my new fan heater, which was delivered just two days prior, due to technical problems. After contacting SVB, a new fan heater was sent to me on its way to Spain the same day. Now that's what I call service! Thank you and keep up the good work.

82.268 delivery ratings

Advantages
  • Family business since 1989
  • Over 400,000 customers
  • Fast worldwide shipping
  • Packed ecologically
Service
Shipping
Quality
by Ratko N. Flag of Germany 1/21/2026
TOP
EVERYTHING IS TOP NOTCH
Service
Shipping
Quality
by Herbert L. Flag of Spain 1/21/2026
Fast and uncomplicated delivery to Spain
Everything was quick and perfect.
Service
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by Jürgen K. Flag of Germany 1/21/2026
Order via Excel spreadsheet
The order process via Excel spreadsheet and telephone contact with the sellers went perfectly.
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by Alfred L. Flag of Germany 1/21/2026
You can be relied upon.
As always, the product and logistics are flawless.

Thank you very much.
Service
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Quality
by Christophe G. Flag of France 1/21/2026
SANIMARIN Comfort 12v toilet
Great toilet! Very quiet and very efficient when it vacuums. Easy to install, shipping is a bit pricey, but I don't regret my purchase at all and I highly recommend this product.
Service
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by Mario P. Flag of Germany 1/21/2026
Super fast shipping
Everything was great, super fast shipping, good service, basically as always, thanks!
Shipping
Quality
by Jörg S. Flag of Germany 1/21/2026
Lightning fast
Fast as lightning, it doesn't get any faster, and all at very fair prices. I enjoy "sailing" with SVB.
Service
Shipping
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by Claes G. Flag of Germany 1/21/2026
Super
Very fast
Shipping
Quality
by Steffen F. Flag of Germany 1/21/2026
There are still salespeople with intelligence and a love for the product.
I feel like I'm at a sales counter browsing the catalog. The items are well-illustrated, described, and dimensioned.

Everything has arrived very quickly and well-packaged, and nothing has been missing.

I even received an extra tip via email on how to install a part.

Thanks to the team!

Greetings from Tharandt near Dresden
Steffen F.
Service
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Quality
by Guido M. Flag of Italy 1/21/2026
Everything perfect
Fast, precise and attentive to the customer.
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by Peter J. Flag of Germany 1/21/2026
Simply great!!!
Fast and complete delivery – that's what makes it enjoyable.
Service
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by Cristina P. Flag of Spain 1/21/2026
Everything perfect
Service
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Quality
by Stanislav P. Flag of Bulgaria 1/21/2026
Fantastic job by the SVB team, as usual!
Service
Quality
by Claus S. 1/21/2026
Everything went smoothly.
Good selection of sailing clothing. Life jacket servicing went smoothly.
Service
Shipping
Quality
by Winfried P. Flag of Germany 1/21/2026
Delivery for MY Nordica
Super fast delivery
Service
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Quality
by Günther J. Flag of Germany 1/21/2026
Fast and complete delivery
These are spare parts. The emergency boarding ladder had to be ordered as a complete replacement part because the locking mechanism, which is broken on my boat, cannot be ordered separately. Therefore, the replacement part is correspondingly expensive if you only need the locking cap and have to order the entire assembly. The locking cap has a handle that is needed to open the ladder. On my boat, this handle is the furthest protruding part at the stern and is easily damaged when docking if it touches the dock.
Shipping
Quality
by Hannes P. Flag of Germany 1/21/2026
Shipping packaged air at high prices
They seriously use a cardboard box measuring 25 x 17 x 5 cm for two Tenax buttons and their bases. The item would fit in a matchbox. And then they ship this item, which according to DHL is a small parcel (costing SVB a maximum of €3), for over €9.

Absolutely unacceptable!

Have they completely lost their common sense at SVB?

For me, this will definitely be a deciding factor next time I need something to check if the competition does a better job in this area.

Regards,
Hannes
Shipping
Quality
by DIDIER S. Flag of France 1/21/2026
perfect
Service
Shipping
Quality
by Jens K. Flag of Germany 1/21/2026
Everything is great!!
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