Delivery reviews overview

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Quality

by Klaus-Peter M.

12/10/2025

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Quick and complete

82.378 delivery ratings

4.7 (out of 82.378 ratings)

5 Stars

(68.766)

4 Stars

(9.227)

3 Stars

(2.281)

2 Stars

(1.220)

1 Stars

(884)

98.6% recommend SVB

Advantages

Family business since 1989
Over 400,000 customers
Fast worldwide shipping
Packed ecologically

Service

Shipping

Quality

by Rusanescu C. 12/10/2025

Crinu

They are very serious! I recommend

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by Marco R.

12/10/2025

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Perfect as always.

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by Jaakko N.

12/10/2025

All is just great!

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Quality

by AWO I. 12/10/2025

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Fast delivery despite the Christmas season

Everything went perfectly from start to finish!

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by Klaus B.

12/10/2025

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Voltmeter

It doesn't get any faster than this!!!

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by Vincenzo P.

12/10/2025

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efficient and fast as always

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by Dirk P.

12/10/2025

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Very fast delivery!!!

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by Thorsten B.

12/10/2025

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5-pin plug sent to Croatia

Simply everything as one could wish for.

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Quality

by Jean-Pierre D.

12/10/2025

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Packaging needs improvement

Delivery time was respected, but the packaging needs improvement. The antifouling paint cans were dented, but fortunately they weren't punctured. The box was too large for the number of items, especially heavy products like paint cans.

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by Frank W.

12/10/2025

Very fast delivery. Send out the same day as ordered.

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by Yann L. 12/10/2025

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Sending channel

The item was received on time and as ordered.

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by Massimo A.

12/10/2025

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Courier below his standard

My only complaint concerns the delivery (which, of course, isn't entirely up to you). This time, DHL, usually prompt and precise, drove me crazy. I finally chose a pickup location, but they claimed they couldn't deliver there either. It's a shame, because your customer service is simply perfect.

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Quality

by Philippe L.

12/9/2025

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Disastrous delivery by UPS

Delivery time announced in an email at 8:32 AM. Email not read, delivery at 11:45 AM, no phone call. Announcement that the package was delivered with a fake photo (uniform orange background!). Very dissatisfied.

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by Walter R.

12/9/2025

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A heart for the customer, even under stress

Dear Mr. Oliver Lehmberg,

I would like to express my sincere gratitude to you and your boss for your accommodating handling of this somewhat botched order.

Your patience and willingness to listen are sadly rare these days, which makes your customer focus all the more appreciated.

All the best and thank you again.
Sincerely, Walter Ritschka

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Quality

by JOAQUIN P.

12/9/2025

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Good price and service

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by Steen F.

12/9/2025

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bunk

Shipping

Quality

by Federico R.

12/9/2025

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Good service, except for one detail

The product was well packaged and in good condition.
I would have liked to receive the catalog that accompanies each order, as indicated on their website.

Our answer

Hola Federico,
Gracias por sus comentarios. En su cuenta de cliente teniamos registrado que no deseaba recibir el catálogo y por ello no lo hemos enviado en sus últimos pedidos. Ya he hecho la modificación y le he enviado uno por correo postal.

Cordialmente,
El equipo de SVB

Shipping

Quality

by Michael D. 12/9/2025

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Everything as expected

Overnight delivery (which isn't really necessary).

The selection is huge, so I was able to find some very specific items.

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Shipping

Quality

by Melanie K.

12/9/2025

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Faster than expected

Pleasantly surprised by the speed of delivery. We ordered to the Azores in Portugal. It took about 2.12 weeks. At least 8 weeks had been quoted. So we are more than satisfied. The delivery is complete, nothing to complain about.

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